Accommodation

• Price per room/night. Breakfast and taxes included.
• Group Reservations: For bookings of 10 or more rooms, please contact KENES GROUP by email: emchd2019-reg@kenes.com

Cancellation conditions

All changes/cancellations must be notified by email to the Congress Secretariat KENES GROUP – email: emchd2019-reg@kenes.com. Please do not contact the hotel directly.

The following cancellation policy will  apply:

• Until 12th July 2019: It will be penalized with 1 night cancellation fee
• From 13th July 2019 or non-attendance: No refund

The appropriate refunds will be made after the Congress.

Methods of payment

Total payment of your stay is required to confirm your hotel booking. All payments must be made in Euros to TILESA KENES SPAIN by:

• Credit Card: Payment by credit card is available only through the online form. We accept VISA, AMEX and MasterCard.
  
• Bank Transfer: If you wish to pay by bank transfer, please fill out the “Accommodation Booking Form payment by bank transfer” first, and you will receive a confirmation with bank details information in order to make the bank transfer. Please kindly send an email to emchd2019-reg@kenes.com with an attached copy of your bank transfer within 10 working days. In order to identify your payment, please ensure that the reference “Accommodation EMCHD 2019” and participant’s name is stated on the bank transfer.
   Bank charges are responsibility of the participant and should be paid in addition to the registration / accommodation fees.

Non official accommodation

If you do not wish to stay at the Congress Venue, please feel free to check the following hotels located within walking distance from the Novotel Madrid Center.

• Ayre Gran Hotel Colon
• H10 Puerta de Alcalá

Personal Insurance

The organizers accept no responsibility for personal injuries or losses or damage to property belonging to the conference participants, either during or as a result of the event. Please check the validity of your own insurance.